Privacy Policy

## Privacy Policy – GetPawGo™

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from getpawgo.com (the “Site”).

### PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies that are installed on your device. As you browse, we may also collect information about the pages or products you view, referring websites or search terms, and details about how you interact with the Site. We call this “Device Information.”

We collect Device Information using:
- “Log files” to track actions on the Site (IP address, browser type, referring pages, etc.)
- “Web beacons,” “tags,” and “pixels” to understand how users navigate our Site

When you place an order or attempt to place an order, we collect your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

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### HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:
- Process and fulfill your order (including payment, shipping, and confirmations)
- Communicate with you
- Screen for potential risk or fraud
- Provide you with information or advertising relating to our products, if in line with your preferences

We use Device Information to:
- Help detect fraud or risk (especially your IP address)
- Improve and optimize our Site (analytics, customer behavior, ad performance)

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### SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with service providers to operate our store:
- **Shopify** powers our website. Read more here: [Shopify Privacy Policy](https://www.shopify.com/legal/privacy)
- **Google Analytics** helps us understand how customers use the Site. Read more here: [Google Privacy](https://www.google.com/intl/en/policies/privacy/)
- To opt out of Google Analytics: [Click here](https://tools.google.com/dlpage/gaoptout)

We may also share your Personal Information to comply with legal obligations or protect our rights.

We may use your Personal Information to provide **targeted advertising**:
- Facebook: [https://www.facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)  
- Google: [https://www.google.com/settings/ads/anonymous](https://www.google.com/settings/ads/anonymous)  
- Bing: [https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads](https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads)

You can also opt out via the **Digital Advertising Alliance**: [http://optout.aboutads.info/](http://optout.aboutads.info/)

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### DO NOT TRACK

We do not alter our data collection practices when we receive a “Do Not Track” signal from your browser.

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### YOUR RIGHTS (FOR EU/EEA USERS)

If you are a European resident, you have the right to access, update, or delete your personal information. To exercise this right, please contact us using the details below.

Please note: your information may be transferred to Canada or the United States to fulfill your order or operate our services.

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### DATA RETENTION

We retain your Order Information for our records unless you request its deletion.

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### CHANGES

We may update this policy from time to time to reflect changes in our practices, legal requirements, or operational reasons.

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### CONTACT US

For questions, concerns, or complaints regarding your privacy, please contact us at:  
📧 **support@getpawgo.com**